Improve Online Event Results and Return

Open up a wealth of opportunity to reach customers and prospects from the comfort of your office with virtual conferencing and vConference from ViewCentral. vConference online collaboration software, when used in combination with Web, audio or video conferencing software, manages your scheduling, advertising, registration, payments, communications and follow-up reporting. Turn every online event into an opportunity, attract customers, improve productivity, shorten sales cycles and generate dramatic results from all your virtual events.

vConference was designed to automate and streamline the tasks involved in managing a Web conference event and is completely Web-hosted and accessible from any Web browser.

vConference online collaboration software lets you:

• Streamline the scheduling and registration processes and control Web conferencing costs: ViewCentral provides integrations with the leading Web conferencing software such as WebEx and Microsoft, enabling you to use a single user interface to deliver events in any Web conferencing environment. You can also manage your conferencing licenses and thereby avoid potential usage overcharges.
  
  
• Survey registrants prior to and after the event: Use the ViewCentral communications engine to poll registrants before events, helping you to understand and better target content to registrants' expectations. After the event, online surveys help you to gauge success and areas for improvement.
  
  
• Communicate with prospective and previous attendees: Utilize customer data to drive company and product awareness and enhance attendee communications. All communications can be personalized and branded to promote your company and your event.
  
  
• Drive registration and increase attendance: Automatically send targeted, personalized invitations to potential attendees and remarket additional events to past attendees. Follow up with multiple automated reminders a set number of days prior to the event.
  
  
• Automate acknowledgements and confirmations: Automatically forward meeting URL, login and password information to registrants at the time they register. Follow up with multiple automated reminders a set number of days prior to the event to increase attendance.
  
  
• Self-publish your event schedule on the Web: Publish and update event schedules without IT involvement.
  
  
• Provide automated 24x7 registration: Allow attendees to self-register any time of the day or night and receive online confirmation, event information and more.
  
  
• Take online payments or use training credits: vConference supports secure credit card payment processing for fee-based seminars and events.
  
  
• Synch to Outlook: Allow registrants to synch directly to personal Microsoft Outlook calendars.
  
  
• Send post-event questionnaires: Capture valuable data to measure the success of your events. Automate post-event evaluations to gather immediate feedback from attendees.
  
  
• Export and import data, or directly feed your CRM, SFA, ERP or other applications: Leverage enterprise data and automatically target and deliver information about upcoming events to potential attendees. A database containing the event registration and attendance history of your customers and partners allows you to proactively personalize communications and better target new event offerings.
  
  
• Business Intelligence: Post-event business intelligence and reporting allow you to parse attendee and response information by title, location, course and other student profile data. This multi-dimensional view into results enables marketing event managers to apply proven best practices to continuously improve event programs and processes.
  
  
• Reports: Marketing and financial databases track all activity and all standard reports are included.

ViewCentral Blended Solutions for Event Marketing and Management Solutions

ViewCentral vConference may be used independently or as part of a blended solution. With ViewCentral, you can easily manage your in-person, virtual and recorded events from one convenient interface. As your requirements grow, our solution grows with you.

Online Self-Registration

• 24x7 access
• One-click synchronization with Microsoft Outlook
• Registration questions and surveys
• Secure online credit card payments, vouchers, credits, coupons and promotions
• International currency support

Easy Set-up

• Point-and-click scheduling wizard
• Fast set-up for recurring events, individual events and agendas
• Links to maps, directions and other information

Tools to Manage

• Online registration and scheduling
• Online evaluation forms
• Attendee groups and special pricing
• Bulk registrations
• Transcripts & self-service access to profile and attendee data

Custom Communications

• Powerful engine for personalized communications
• Automated invitations, confirmations, thank-you messages and reminders
• Target recipient lists inside and outside of the enterprise

Marketing Tools

• One-to-one marketing engine
• Registration questions and surveys
• Demographic and preference questions
• Targeted e-blasts
• Automated lead qualification

Total Support

• Completely hosted solution
• Customer Web site set-up and branding
• Multiple site branding
• Expert technical assistance and toll-free support
• Automatic up-grades and major releases

Give IT and Your Budget a Break

vConference is fast to implement, easy for staff and customers to use and completely supported by ViewCentral. Your staff can perform all ongoing tasks without IT assistance.

Security

Our Web-hosting site adheres to the highest levels of security and reliability. We have implemented redundant Cisco PIX systems for firewall protection and intrusion detection. All eCommerce processing is protected by 128-bit SSL encryption with VeriSign certificate-based authentication.

Easy on the Budget

vConference is a Web-hosted solution, so there's no hardware or software to purchase. Our pricing covers the ViewCentral solution, initial training, maintenance and automatic upgrades.