Manage the Business of Training

Currently, classroom training accounts for the majority of corporate training dollars spent and continues to be the primary training delivery method for most corporations. Web conferencing software has expanded the opportunity for alternative delivery methods, but classroom training remains the leader in applied experience and person-to-person interaction.

ViewCentral Classroom is a fully hosted, online collaboration software solution to power your classroom training programs and all of your follow-up communications and reporting needs.

ViewCentral Classroom provides the powerful solution you need to streamline the administration, registration and management of your in-person training programs.

With ViewCentral Classroom you can:

• Drive training revenue and increase attendance: Our communications engine lets you proactively invite targeted students to register for classes. You can also remarket to past attendees so that they can take additional relevant classes. The automated reminders feature lets you follow up with multiple automatic reminders that can be preset by number of days prior to the class.
  
  
• Make it easy to pay online or use training credits: ViewCentral supports credit card payment processing, as well as vouchers, credits, coupons and promotions.
  
  
• Let your attendees serve themselves: Provide directions and maps to meeting locations, links to local hotel or restaurant sites or even downloads for pre-event reading materials.
  
  
• Provide automated 24x7 registration: Allow attendees to self-register for any training event any time of the day or night and receive on-line confirmation, meeting information and more.
  
  
• Automate acknowledgements and confirmations: Increase attendance by automatically forwarding the class location and confirmation number to registrants at the time they register. Follow up with multiple, automated reminders a set number of days prior to the class to increase attendance.
  
  
• Synch to Outlook: Allow registrants to synch directly to their personal Microsoft Outlook calendars.
  
  
• Self-publish class schedules on the Web: Publish and update class schedules online without IT involvement.
  
  
• Manage wait lists: ViewCentral Classroom will automatically create wait lists when a class is full.
  
  
• Survey students prior to class: Conduct pre-class surveys to assess the level of experience in the subject matter and capture students' interest level in additional training courses.
  
  
• Invite students to complete course evaluations online: Automate post-course evaluations to gather immediate feedback from attendees.
  
  
• Print rosters and name tags: ViewCentral Classroom manages your classroom rosters and the printing of name tags.
  
  
• Export and Import data, or directly feed your CRM, SFA, ERP or other applications: Leverage enterprise data and automatically target and deliver information about upcoming training to potential students. A database containing the training history of your customers and partners allows you to proactively personalize communications and better target training offerings.
  
  
• Business Intelligence: Post-course business intelligence and reporting allow you to parse attendee and response information by title, location, course and other student profile data. This multi-dimensional view into results enables training managers to apply proven best practices to continuously improve training programs and processes.
  
  
• Reports: Marketing and financial databases track all training session activity and all standard reports are included.

ViewCentral Blended Solutions for Training

ViewCentral Classroom may be used independently or as part of a blended training solution. With ViewCentral's training management software, you can easily manage your classroom training, virtual classroom training, recorded training and self-paced eLearning from one convenient interface. As your requirements grow, our solution grows with you.

Online Self-Registration

• 24x7 access
• One-click synchronization with Microsoft Outlook
• Secure online credit card payments, vouchers, credits, coupons and promotions
• International currency support

Easy Set-up

• Point-and-click scheduling wizard
• Fast set-up for recurring classes, individual class sessions and agendas
• Links to maps, directions and other information

Tools to Manage

• Online registration and scheduling
• Certification programs
• Prerequisites
• Curriculum tracks
• Online evaluation forms
• Manager notifications
• Attendee groups and special pricing
• Bulk registrations
• Transcripts' self-service access to profile and attendee data

Custom Communications

• Powerful engine for personalized communications
• Automated invitations, confirmations, thank-you messages and reminders
• Target recipient lists inside and outside of the enterprise

Marketing Tools

• One-to-one marketing engine
• Registration questions and surveys
• Demographic and preference questions
• Targeted e-blasts
• Promotional pricing
• Automated student qualification

Total Support

• Completely hosted solution
• Customer Web site set-up and branding
• Multiple site branding
• Expert technical assistance and toll-free customer support
• Automatic upgrades and major releases

Give IT and Your Budget a Break

ViewCentral Classroom is fast to implement, easy for staff and customers to use and completely supported by ViewCentral. Your staff can perform all ongoing tasks without IT assistance.

Security

Our Web-hosting site adheres to the highest levels of security and reliability. We have implemented redundant Cisco PIX systems for firewall protection and intrusion detection. All eCommerce processing is protected by 128-bit SSL encryption with VeriSign certificate-based authentication.

Easy on the Budget

ViewCentral Classroom is a Web-hosted training management solution, so there's no hardware or software to purchase. Our pricing covers the ViewCentral solution, initial training, maintenance and automatic upgrades.