Customer Support

Our world-class customer support team is dedicated to your success. We'll get you timely answers to your questions and help ensure that your marketing and training events are managed flawlessly.

Support is available from 6am - 6pm Pacific Time, Monday - Friday. Emergency pager support is also available 24 hours a day, 365 days a year.

Contact Our Support Team

On-line Support
Our easy-to-use customer self-service portal is available 24 hours a day, 365 days a year. Submit new requests, check the status of existing requests and access our comprehensive knowledge base tool to find documentation, including the most recent product enhancements, user guides, FAQ's and help pages.

E-mail Support
Send an e-mail with your questions or requests to support@rmkr.com. Guaranteed response within 48 business hours.

Phone Support
Call us at 1-800-352-6944, option #2 or 408-626-2453.